Each piece part of the Sarah Tejada line is made by hand. The leather is chosen for its unique characteristics, with each characteristic incorporated for the character it adds to the piece. These characteristics, such as markings or discolorations, are reminders the hide came from a wild animal that we should honor.
As leather is sensitive to its environment, there are no returns or exchanges. If you as a customer feel an item was shipped to as defective, I am happy to address the problem and repair free of charge, though the customer is responsible for shipping costs.